Shipping policy

Shipping Policy

We aim to ship your order as quickly and securely as possible. Please review the details below regarding our shipping times, costs, and procedures.

1. Order Processing Time

• All orders are processed within 1–3 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Locations

• We currently ship across Canada.

• For international shipping (e.g., to the U.S. or other countries), please contact us at hc4l.peter@gmail.com before placing your order.

3. Estimated Delivery Times (Canada)

• Standard Shipping: 3–7 business days

• Express Shipping (if selected): 1–3 business days

Note: Delivery times are estimates and may vary based on location, weather, and courier delays.

4. Shipping Rates

• Free shipping

• For orders below this amount, shipping fees are calculated at checkout based on your location and chosen shipping method.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to follow your delivery.

6. Lost or Damaged Shipments

• If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.

• If your package is delayed or lost, get in touch with us so we can help resolve the issue.